Return Policy

Due to the uniqueness of custom products, we only accept return requests due to quality issues or manufacturing errors. Please contact our customer service team within 14 days of receiving the product and provide relevant pictures and order information. After review and confirmation, we will arrange return and exchange services for you. Thank you for your understanding and support.

If the product has quality problems, you can apply for a return by following the steps below:

Contact customer service: Please contact our customer service team within 14 days after receiving the product.
Provide information: Send order information and product photos, and explain the quality problem in detail.
Review confirmation: We will review it after receiving your request.
Arrange return and exchange: After the review is passed, we will arrange return and exchange service for you.
Thank you for your understanding and cooperation!

If the product has quality problems or manufacturing errors, the return shipping cost will be borne by us. Please contact customer service for detailed return procedures.
If there are no quality problems, the return shipping cost is usually borne by the customer.